Customer Service
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Before buy, please read our rules of customer service, Thank you. |
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Warranty Policy: We offer 30 days warranty, and the time start from you receive the goods.If the goods have quality problems, you can return the goods for a refund within 7days after you receipt of the goods. Either refund or repair, you need to bear the freight from you to me, we only bear the shipping fee from me to you. (New warranty 60 days /used warranty 30 days ) ********************************************************** Shipment: Our main shipping method is DHL. If your address is not in the scope of the DHL service, we will send it via other methord such as UPS or EMS or FEDEX,then it may need longer time to reach,so please be patient. Delivery time via DHL: This is the normal case, don’t include the delays caused by bad weather, flight delays, customs clearance delays, etc. (1) From china to United States and Canada 3-5 days (2) From china to Europe 3-7 days (3) From china to Asia 3-5 days (except Russia and Belarus) (4) From china to South America 3-7 days (except Brazil and Argentina) Other areas are usually need 5-15 days to reach,or more ********************************************************** Test: Any computer parts before they are sent out, we will go through rigorous testing to ensure that 100% working. This is a seller's responsibility. If you need to watch the test, we can chat via MSN or other tools to open video viewing testing. This is the services we also provide. ********************************************************** Trade disputes: When problems arise, I hope we can deal with it in a friendly way. As a seller, I believe that no matter what the problem is we can be resolved it through friendly consultation and communication. Any parts we can not guarantee that it is always in a good condition. But you can contact me when the items have problems in our warranty time. Leaving negative feedback can be helpless to solve the problem. ********************************************************** Purchase Tip: Before buying, please check carefully whether you buy the right parts. And if there are problems in other parts of your computer, such as CPU, memory, hard drive, fan, power, speaker, battery, LCD, LCD cable, LCD inverter, keyboard, power switch. Because any bad parts will cause the computer out not working. ********************************************************** Installation tips: First, when installing, do not connect the power supply or battery. As connected to the power or battery, if you accidentally touch the circuit, it may cause circuit burned, resulting in the computer out not working. Also note that the CPU and graphics cooling, please add the thermal silica to the cooling fan. Let the computer have a good heat dissipation. Next, check if the computer's various components are all connected. Finally, try to open the computer. ********************************************************** Working Hours: According to BeiJing time,our working time is from 9:00 am -18:00 pm, and from Monday to Friday, Since the time difference between countries, we may not respond promptly to your message, please be patient. We will reply you as soon as possible in our working time. |




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